Privacy Policy

VertexCore Offshore Inc. (“VertexCore,” “we,” “us”) respects your privacy and is committed to protecting personal information in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

Who We Are

VertexCore Offshore Inc. is based in Antipolo City, Rizal, Philippines. For privacy inquiries, contact us at [insert privacy contact / DPO email].

What We Collect

Depending on our relationship with you, we may collect:

• Contact and identification details (name, email, phone, company information)
• Business and project information shared for the purpose of delivering services
• Communications, including recorded calls (see below)
• Billing and payment information

How We Use It

We use personal information only for specified and legitimate purposes, including:

• Setting up and administering client accounts
• Delivering the services described in your Service Order
• Staffing, quality assurance, and service delivery
• Billing and invoicing
• Legal compliance, and establishing or defending legal claims

Sharing and Cross-Border Transfers

We share personal information only with service providers and partners involved in delivering your services, and only to the extent necessary. Where information is transferred outside the Philippines, we take reasonable steps to ensure it stays protected.

Retention

We keep personal information only as long as necessary for the purposes above, for legal compliance, or to establish or defend legal claims — after which it’s securely deleted or anonymized.

Your Rights

Under the Data Privacy Act, you have the right to be informed, to access your data, to object, to correct inaccuracies, to erasure or blocking, to data portability, and to file a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.

Safeguards

We maintain reasonable organizational, physical, and technical safeguards to protect personal information against unauthorized access, use, or disclosure.

Contact Us

For privacy questions, requests, or complaints, reach us at [insert privacy contact email / DPO details].

This policy applies to information collected through our website and in the course of client engagements. It works alongside — and doesn’t replace — the confidentiality terms in your signed Service Agreement.