WEBSITE TERMS OF SERVICE
None Disclosure Agreement (NDA)
VertexCore Offshore Inc.
These Terms of Services explain how VertexCore Offshore Inc. (“VertexCore,” “we,” “us”) works with clients (“Client,” “you”). They apply generally to our services; the specific scope, fees, and term of any engagement are set out in a signed Service Order, which governs over these Terms where the two differ.
Your designs, plans, data, and business information are treated as strictly confidential from the moment you share them with us, and stay protected for as long as we hold them — including after our engagement ends. We use your confidential information only to deliver the services you’ve engaged us for, and never for any other purpose. This confidentiality commitment applies regardless of payment status or project outcome.
VertexCore provides co-managed offshore staffing and business process support, including engineering, drafting and design support, bookkeeping, web and app development, data analytics, and customer/admin support, primarily for Australian clients. The specific services, personnel allocation, and deliverables for your engagement are defined in your Service Order.
VertexCore personnel remain our own employees at all times. We handle recruitment, training, payroll, and day-to-day management of the team assigned to you. You set the project requirements, quality standards, and deliverable specifications — we manage how the work gets done. This arrangement is intentionally structured so it does not create an employer-employee relationship between your business and our personnel, consistent with Philippine labor law on legitimate job contracting.
You remain responsible for final review, approval, and lawful use of anything we deliver. We don’t provide legal, architectural, engineering, or other regulated professional certification unless we’ve expressly agreed to in writing and are authorized to do so..
Unless your Service Order specifies otherwise, all engagements commence upon receipt of:
• A Security Deposit (typically equivalent to two months of the recurring monthly fee); and
• One month of service fees paid in advance.
Recurring monthly fees are thereafter billed monthly in advance.
1. Upon full performance of the Agreement: If the Client completes the full agreed engagement term and remains current on all payments, the Security Deposit shall be applied in full to the Client’s final two monthly invoices. No cash refund of the Security Deposit shall be issued in such case.
2. Upon default or early termination: If the Client fails to pay any outstanding amounts, or otherwise terminates the engagement prior to its end date, the advance payment shall first be applied toward any unpaid charges. The Security Deposit may then be retained and applied toward any losses, costs, statutory obligations, and employment-related liabilities of Vertex Core arising directly from the Client’s default or early termination.
Engagements typically run for an initial term of 6, 12, or 24 months, as agreed in your Service Order. Either party can request a change or end the engagement for convenience with 30 days’ written notice. We can also end the agreement immediately for serious cause — such as insolvency, fraud, or a serious confidentiality or data breach — or for an uncured material breach after written notice.
Each party keeps ownership of what it brought to the table before the engagement — our tools, templates, and methods stay ours; your existing materials stay yours. Once you’ve paid in full for a deliverable, it’s yours, including a license to use any of our pre-existing materials that were incorporated into it, for the purpose it was made for.
We comply with the Philippine Data Privacy Act of 2012 and only process personal information for legitimate purposes tied to delivering our services. See our Privacy Policy for full details, including how we handle call recordings.
We stand behind the quality of our work and are liable for our own fraud, willful misconduct, gross negligence, and confidentiality or data breaches without limit. For other claims, our liability is limited to fees paid in the six months before the issue arose, and neither party is liable for indirect or consequential losses like lost profits.
These Terms and any engagement with VertexCore are governed by the laws of the Republic of the Philippines. Disputes are handled in good faith first; unresolved disputes go to the proper courts of Antipolo City, Rizal.
Questions about these Terms or a prospective engagement can be sent to [insert contact email] or [insert phone/address].
These Terms describe our general approach to client engagements. Your specific rights and obligations are set out in your signed Service Order and Master Services Agreement.
VertexCore Offshore Inc. – Privately held SEC‑registered BPO/KPO firm. Specialized in engineering, drafting, CAD, and business support services. Your Core. Our Shore.
We offer two powerful staffing solutions:
✅ Dedicated Remote Outsourcing Teams
✅ On‑Site Recruitment for Australia via 482 SID Visa
1. Engineering & Technical Drafting Services
2. Software Development & IT Support Teams
3. Finance, Accounting & Administrative Staff
4. Specialized Business & Knowledge Process Outsourcing
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